I bought the safe about a year ago. It came with the bolts to secure it to a wall or floor. For the amount of guns I have this safe is more than adequate. I ran into a problem where I misplaced the keys and instructions on how to add a person to the safe. Contacted the manufacturer of the safe told them what was up. A lady by the name of Lucy contacted me back within a day or two with a link to a video instruction on how to reset and add a person. Also she told me the info she needed to make the keys. When I sent it to her I got the keys within about one or two weeks. She then followed up to make sure I got the keys. And to top it all off I wasnt charged anything. Couldnt be happier. Quick ship.
Great product and customer service.
I bought the safe about a year ago. It came with the bolts to secure it to a wall or floor. For the amount of guns I have this safe is more than adequate. I ran into a problem where I misplaced the keys and instructions on how to add a person to the safe. Contacted the manufacturer of the safe told them what was up. A lady by the name of Lucy contacted me back within a day or two with a link to a video instruction on how to reset and add a person. Also she told me the info she needed to make the keys. When I sent it to her I got the keys within about one or two weeks. She then followed up to make sure I got the keys. And to top it all off I wasnt charged anything. Couldnt be happier. Quick ship.