This was a great looking TV stand Online, in the picture that is. I spent roughly 280 dollars and when it came and I opened it up I looked for the hidden camera because I thought I was on a TV prank show! There were about 6 layers to unpack and every layer had the range from physical to cosmetic damage. The glass was intact as was the box so that tells me the damage was in the packing not the shipping. The long planks that you see in picture that make up the bottom shelf had a huge mark going across it that would not wipe off. In fact about 12 pieces had marks on it like that. It was as if someone took a tool of some sort and just went to town on it. 4 items had split wood(ahem I mean composite wood) . I called the manufacturer, Edison, during normal business hours and received a message on every number I dialed. They want you to use the website to pick the pieces you want replaced and they had another number so i called that and it said to leave a message but it would instantly repeat so you could not leave one!! I finally found a number i could leave message and explained i want a total replacement and to get back to me. I never heard from them. 3 days later I called again and the same exact thing. I never heard from them again. was great they called UPS and set up a pickup and refunded my money before they received the package to their warehouse. Do not buy anything from !!! They sell useless pieces of garbage and if your not lucky enough to get the 1 good item out of 100 your in for a total waste of time and aggravation!!
Stay away!!
This was a great looking TV stand Online, in the picture that is. I spent roughly 280 dollars and when it came and I opened it up I looked for the hidden camera because I thought I was on a TV prank show! There were about 6 layers to unpack and every layer had the range from physical to cosmetic damage. The glass was intact as was the box so that tells me the damage was in the packing not the shipping. The long planks that you see in picture that make up the bottom shelf had a huge mark going across it that would not wipe off. In fact about 12 pieces had marks on it like that. It was as if someone took a tool of some sort and just went to town on it. 4 items had split wood(ahem I mean composite wood) . I called the manufacturer, Edison, during normal business hours and received a message on every number I dialed. They want you to use the website to pick the pieces you want replaced and they had another number so i called that and it said to leave a message but it would instantly repeat so you could not leave one!! I finally found a number i could leave message and explained i want a total replacement and to get back to me. I never heard from them. 3 days later I called again and the same exact thing. I never heard from them again. was great they called UPS and set up a pickup and refunded my money before they received the package to their warehouse. Do not buy anything from !!! They sell useless pieces of garbage and if your not lucky enough to get the 1 good item out of 100 your in for a total waste of time and aggravation!!