They responded to my issue very quickly. Were expecting our 2nd child, so we combined our Guest room and Sons room, and this worked out perfectly. Its just a tad on the flimsy side as far as firmness or security. It can move with our 7 year old playing with it. But, the weight of it all makes us comfortable that theres dangerous movement by any means.
Works for what we needed it for
They responded to my issue very quickly. Were expecting our 2nd child, so we combined our Guest room and Sons room, and this worked out perfectly. Its just a tad on the flimsy side as far as firmness or security. It can move with our 7 year old playing with it. But, the weight of it all makes us comfortable that theres dangerous movement by any means.